Privacy Policy

We (also referred to as “We,” “Us,” or “Our”) are committed to safeguarding your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Confiance Paynex website.

We will defend these principles:

• To ensure transparency in how we collect and process your personal information:

We want you to make well-informed choices about how your personal data is used and processed. That’s why we created this website: to offer clear, relevant guidance on our data practices. We employ various methods and procedures to provide you with comprehensive information about the use and processing of personal data.

If we determine that you require specific details, we will provide them at the appropriate date and time.

We are pleased to address any questions you may have and to clarify any legal limitations. Please contact us at the following email address: info@confiance-paynex.com

• We will use personal data only for the purposes specified in this policy.

Personal Data may be processed by Us for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), enhancing and securing the site, protecting our rights and interests, maintaining and delivering the Services, meeting legal and regulatory obligations, and conducting administrative and business activities to support the delivery and use of the Services.

We also process personal data to gain a deeper understanding of your preferences and needs.

• To access powerful tools for safeguarding your personal data rights:

We have the resources to support the exercise of your rights. Contact us anytime to request access to your personal data. We can modify or delete your data, restrict its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your requests.

• Protect your personal data:

While we cannot guarantee the complete security of your personal data, we are dedicated to continually employing a broad range of robust methods and techniques to ensure its ongoing protection.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the categories of personal data the company collects from individuals and explains how it is processed, shared with third parties, secured, and otherwise managed.

This Policy addresses information concerning identified or identifiable natural persons. An identifiable natural person is someone who can be recognized directly or through additional data we hold or can access.

The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, organization, and storage of personal data.

Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect information from persons under 18, nor do we knowingly allow them to use our services. If we learn we have obtained data about a minor, we will delete it promptly.

2. Which personal data do we hold about you?

When you access our services and channels or visit our website, we collect personal data. In some cases, we may ask you to provide this information directly. In others, we obtain it by analysing your usage of our services and channels or by receiving data from our third-party partners.

3. You are not required to disclose personal information to the company, and there are no consequences for refusing to do so.

You are under no obligation to provide us with personal data. However, in certain circumstances, declining to share your information may prevent us from offering our services or limit users’ access to the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information:

This includes information about your online activity log, traffic data (including your IP address and the date and time of access), the language you selected, software crash logs, the type of browser used, and details about the device you used. This information is not private and cannot be used to identify you.

Personal Data We Receive From You: Any personal information you choose to provide at your own discretion when connecting to a third-party online trading platform through Us.

Personal information you share directly with third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Purposes for Processing Personal Data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a legal basis, the company cannot use personal data about you. The legal grounds that allow the company to process your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This occurs when you submit personal information via the website so we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to meet their legitimate interests, such as improving our services or defending legal claims.
• Processing must comply with legal obligations.

Contact us by email for additional information on the processing needed to safeguard legitimate interests.

Below is a list of the reasons and legal grounds on which we may use the personal data you provide.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, including IP address information, with third-party service providers such as hosting and storage companies, as well as for analyzing user experiences.

You can also request that we share specific personal data about you with third-party trading platforms. In these cases, we will provide the information you supply to us to those platforms. Their privacy policies will govern the use of your personal data, which may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This enables it to secure the resources needed to enhance and improve the products and services offered to its customers.

If necessary to protect third-party rights or to safeguard assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors, buyers or lenders to the company or any other group company if such a transaction takes place (including the transfer or sale of assets of the company or any other group member), or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other group business.

7. Third-party cookies and services

We may use third-party services, such as advertising providers or analytics companies. These services may also employ cookies or other technologies.

Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to enhance your experience, remember your settings, and tailor products and services you may find valuable. Cookies also support statistical tracking and analysis.

Some cookies we use are session cookies, which are temporarily downloaded to your device and expire when you close your browser. Others are persistent cookies that remain on your device after you close your browser. These cookies help the site recognize you as a returning user and facilitate your return visits.

Types of cookies:

We may use them for their intended purpose:

Cookies are blocked or removed

To prevent or remove cookies, adjust your browser settings. Below are links to guide you through the process for a few of the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's functions and features may not work as expected if this happens.

ONLINE TRACKING NOTICE

The Company retains your personal data for as long as necessary to fulfill the processing purposes described in this policy, or for any extended period required or permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you agree, we will continue to share it for an additional 12 months.

We routinely review the Personal Data we hold to confirm it is no longer required.

9. Transfers of Personal Information to Third Countries or International Organizations

Your personal information may be transferred to other countries (for example, your data may be transmitted to a third country outside your place of residence or to international organizations or jurisdictions). The Company takes all necessary steps to protect the personal data you provide and ensures that data subjects can exercise their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is carried out pursuant to a legally binding, enforceable agreement between public entities or authorities under viro Article 46 (2) (a).
• The data transfer was executed in full compliance with the European Commission’s standard data protection clauses, adopted pursuant to Article 46(2)(c) of the GDPR. These clauses, approved by the Commission, are available for review at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

We can provide details of the security measures we use to protect your personal data when it is transferred to third-party countries or international organizations. For assistance, please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented robust organizational and technical measures to protect personal data. These measures guard against accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee error-free security of your personal data. We cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures due to transmission errors, unauthorised third-party access, or any other cause beyond our control.

If legal or other obligations beyond our control require it, we may need to disclose your personal data to third parties, such as public authorities. We cannot guarantee how these third parties will secure your personal data in these cases.

Transferring personal data over the internet cannot be completely risk-free. The Company cannot guarantee the security of any personal information you send us online.

11. Hyperlinks to third-party websites

Our website includes links to third-party sites and applications. These platforms operate independently of the company’s supervision, and we are not responsible for their practices. We disclaim any liability for the collection or processing of personal data by these external sites or apps. This Policy does not apply to activities conducted through those third-party platforms.

When you visit any third-party website or app we recommend, please read its privacy policy before accessing or using the platform. We also recommend providing any personal data directly to them.

12. Amendments to this Policy

This Policy may be updated at any time. When changes occur, we will post the revised policy on our website to notify you. For significant modifications, we will also use appropriate communication channels and publish an announcement on our site. Unless otherwise specified, all amendments become effective upon publication of the updated policy.

13. Your rights regarding your personal information

You may request that we verify the accuracy of the personal data we collect about you, correct any mistakes, and delete any data we no longer require. You may also limit the types of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

These rights are available to you in relation to the personal data you provide. You may exercise them by sending an email to the address below.

Access rights

The Company can verify that the personal data processed about you is accurate. If so, you can access your personal data.

The Company will provide an electronic copy of the personal data currently processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

Access to personal data must not conflict with the rights and freedoms of others. If fulfilling a request would infringe upon another’s rights or freedoms, the company may refuse or limit its compliance.

Right to rectification

The Company may correct any inaccurate personal data. You may request the rectification of any incomplete personal data concerning you, considering the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer required for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object, for a reason specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (e) Personal data have been unlawfully processed; or (f) Personal data must be erased to comply with the company’s legal obligations.

This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company limit its processing.

If you request the restriction of your personal data, we will retain it only with your consent, to establish, exercise or defend legal rights, to protect another individual's rights, or when required for reasons of significant public interest within the EU or a member state.

Your Right to Data Portability

If the processing is carried out by an automated system and relies on your consent or on a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your right to erasure remains unchanged when you exercise your right to data portability. The right to data portability does not infringe on the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on the company’s or a third-party’s legitimate interests. This right is not limited to profiling activities conducted under those interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we will only continue if you can show that your rights, freedoms or interests—or the exercise, establishment or defense of legal rights—outweigh our grounds.

Regarding direct marketing, you have the right at any time to object to the processing of your personal data.

Right to Decline Consent

You may revoke your consent for us to process your personal data at any time. This will not affect the legality or lawfulness of any processing carried out based on your consent prior to its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may appeal to the supervisory authority designated by an EU member state to protect individuals’ fundamental rights in the processing of personal data within the European Union.

The laws of the European Union and its Member States, as detailed in Section 13, may restrict your rights regarding your personal data.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. This period may be extended for up to two months, depending on the complexity and volume of requests. If an extension is required, we will notify you of the delay and the reasons within the initial one-month timeframe.

As long as it does not conflict with section 13 of the law, we will provide the information you request under section 13 free of charge. If a request is unjustified, excessive or repeated, we may charge a reasonable fee to cover administrative costs for supplying the information or processing your request, or we may decline to act.

If we have any doubts about the identity of the person submitting your request, the company may ask for additional information.